Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

What personal information do we collect?

Users can visit our site anonymously. However, when ordering or registering, you may be asked to enter your name, email address, mailing address, phone number, ID number, or other details.

When do we collect information?

We collect information when you register, place an order, subscribe to a newsletter, respond to a survey, fill out a form, or enter information on our site. You can update your info by logging into your account or unsubscribe via the email link provided.

How do we use your information?

• To personalize user experience
• To improve our website
• To respond to customer service requests
• To administer contests, promotions, or surveys
• To process transactions efficiently
• To send periodic emails

How do we protect visitor information?

Your data is secured behind protected networks and accessible only by authorized personnel. Sensitive data is encrypted via SSL technology. All transactions go through a secure payment gateway and are not stored on our servers.

Can I cancel or delete my account?

Yes, please contact us at: 920014916 or sales@albinalico.com.

Do we use cookies?

Yes. Cookies help us remember your cart, understand preferences, and improve site interaction. You can turn them off in your browser settings. However, some features may be disabled.

Third-Party Disclosure

We do not sell, trade, or transfer your information to outside parties, except trusted partners who help us operate the site and agree to keep the info confidential.

Third-Party Links

We may offer third-party products or services. These sites have separate privacy policies, and we are not responsible for their content or activities.

Do Not Track Signals

We honor Do Not Track signals and do not use tracking technologies when such signals are active.

Behavioral Tracking

We do not allow third-party behavioral tracking.

Fair Information Practices

If a data breach occurs, we will notify you via email and site notification within 7 business days.

Contacting Us

If you have any questions, contact us at:

Email: sales@albinalico.com
Phone: 920014916

ALAYED HOSES FACTORY Head Office:
Saad Turki Al Sudairi, Al Khalidiyyah Al Janubiyyah
P.O.Box 32221, Dammam
Kingdom of Saudi Arabia

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Return and Exchange Policy

The customer can return or exchange purchases within seven days only from the date of purchase, provided that the returned or exchanged goods are in their original condition, unused, and as they were at the time of purchase, along with the original receipt. This excludes items that have been customised, altered, or made to order.

Methods of Refund for Returned Purchases

The value of returned purchases will be refunded within 14 days from the date the return is accepted, provided that we are supplied with the bank details of the same buyer.